Order Info.
Everything you need to know about payment, shipping timelines, returns, and warranty coverage.
General Public
We accept all major credit cards, Amazon Pay, and PayPal for easy and secure checkout directly on the site.
Government Agencies
We accept purchase orders (POs) and government contracts. Email accounts@mosequipment.com to initiate procurement.
Fill Out the Quote Form
Whether you need standard products, bulk quantities, or a custom configuration — use our quote request form to tell us what you're looking for. Our team will respond with pricing, lead times, and recommendations.
Ships Worldwide
International orders ship via UPS and DHL. Rates shown at checkout. Rates shown at checkout. Contact us if the rate seems high.
Origin & Hours
Ships from Goleta, CA 93117. Mon–Fri 8 AM–4:30 PM PT. Closed weekends & holidays.
Customer Responsibility
All duty and taxes are the customer's responsibility, collected upon delivery. Shipments originate from the USA. Contact us with regional questions.
Return unwanted items within 30 days of receipt. All three conditions below must be met.
Unused & Intact
Same condition as received.
Original Packaging
Undamaged original packaging.
Proof of Purchase
Order confirmation required.
Return Shipping
Customer's responsibility unless due to our error.
Refund Process
Credited to original payment method after inspection.
Shipping Damage
Report within 14 days of delivery.
How to Initiate
Visit your account or contact us with order details.
MOS Equipment Shielding Guarantee
All Faraday bags and analysis enclosures are backed by our shielding guarantee. Manufacturing defects will be returned, exchanged, or repaired free of charge within 90 days. Nearly all products carry a 12-month warranty.
Goleta Warehouse
26 Castilian Drive, Suite D
Goleta, CA 93117
Santa Barbara
118 E Ortega Street
Santa Barbara, CA 93101